Terms and Conditions

GENERAL TERMS AND CONDITIONS OF USE

This Agreement governs access to and use of https://www.mindtek.co (“the Site”) and applies to all users, customers, and partners. Acceptance of these Terms is a mandatory condition for any purchase, inquiry, or interaction with MindTek.

By accessing the Site or completing a transaction, you confirm that you have read, understood, and agreed to be legally bound by these Terms.

Payment Information

By completing payment via WISE, credit card, Google Pay, or Apple Pay, you agree to comply with all applicable laws and payment processor requirements.

Payments confirmed after 2:00 PM (WIB/WITA) are processed on the next business day

All payments must be completed in full prior to order processing or shipment

MindTek reserves the right to refuse or cancel transactions flagged for compliance, fraud, or misuse risk

Website Usage

Use of https://www.mindtek.co is subject to these Terms and the MindTek Privacy Policy.

Site content is provided for informational and research-related purposes only and may not be copied, modified, redistributed, or used for commercial exploitation without prior written consent. All intellectual property rights remain the sole property of MindTek.

Content & Research Use Disclaimer

Information provided on this Site does not constitute medical, clinical, diagnostic, or therapeutic advice.

All products sold by MindTek are supplied strictly for in-vitro laboratory and scientific research purposes only.
They are not intended for:

Human or animal consumption

Diagnostic or therapeutic use

Use as medicines, supplements, cosmetics, or food additives

Any use outside permitted research applications constitutes unauthorized misuse, for which MindTek assumes no liability.

Product Sales & Finality

All sales are final.
No returns, exchanges, or refunds are offered once an order has been confirmed or shipped, except where explicitly required by applicable Indonesian law.

It is the sole responsibility of the purchaser to:

Verify product suitability for their intended research use

Ensure lawful handling, storage, and application

Indemnification

You agree to indemnify, defend, and hold harmless MindTek, its directors, officers, employees, and affiliates from any claims, losses, liabilities, damages, or expenses arising from:

Improper or unauthorized use of the Site or products

Breach of these Terms

Violation of applicable laws or regulations

External Links & Software

MindTek is not responsible for the content, accuracy, or security of third-party websites, external links, or downloaded software referenced on the Site. Access to such resources is at your own risk.

Website Availability

The Site is generally available on a continuous basis; however, MindTek reserves the right to suspend, modify, or discontinue access at any time without prior notice for operational, security, or compliance reasons.

Privacy & Data Handling

User data is collected and processed in accordance with the MindTek Privacy Policy and applicable Indonesian data protection regulations. Payment information is encrypted and never stored on MindTek servers.

Warranty Disclaimer

All Site content and products are provided “as is” and “as available”, without warranties of any kind, express or implied, including but not limited to merchantability or fitness for a particular purpose.

Legal Compliance

Users are solely responsible for ensuring compliance with all applicable laws and regulations when accessing the Site or purchasing products.

MindTek ships exclusively within Indonesia. Any attempt to export, re-ship, or misuse products outside this scope is strictly prohibited.

Relationship of Parties

Nothing in these Terms creates any partnership, agency, joint venture, or employment relationship between MindTek and any user.

Consequences of Non-Compliance

Violation of these Terms may result in:

Immediate suspension or termination of access

Cancellation of orders

Permanent prohibition from future transactions

Governing Law

These Terms are governed by and construed in accordance with the laws of the Republic of Indonesia, without regard to conflict of law principles.

Entire Agreement

These Terms constitute the entire agreement between you and MindTek regarding Site use and product purchases.

Severability

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.

Force Majeure

MindTek shall not be liable for delays or failures resulting from events beyond its reasonable control, including but not limited to natural disasters, government actions, supply disruptions, or technical failures.

By using this Site or completing a purchase, you confirm your acceptance of these Terms.